Platform Features
AI That Understands Your Email
Smart Mail AI goes beyond basic email — it understands context, relationships, and priorities across your entire inbox.
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AI Email Classification
Every email is automatically classified by WHO sent it and WHAT it's about — clients, prospects, suppliers, newsletters — using your own rules and AI.
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Smart Reply Suggestions
AI generates contextual reply drafts based on the email content, your tone preference, and your knowledge base. One click to send.
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Conversation Threading
See entire email conversations grouped and sorted chronologically — never lose track of a long back-and-forth again.
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Follow-Up Detection
AI detects emails that need a response by a deadline and alerts you when time is running out — "Please confirm by Friday" detected automatically.
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Full-Text Search
Search across your entire inbox by sender, date, topic, tag, or attachment — results ranked by relevance, not just date.
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Email Analytics
Response time averages, busiest hours heatmap, top senders, AI classification accuracy — turn your inbox into actionable data.
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Real-Time Notifications
Instant browser notifications for new emails — no more manual refresh. Unread badges update live across your team.
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Multi-Brand Support
Manage email across multiple company brands or departments from one interface — with isolated data per organisation.
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Microsoft Outlook Native
Deep Microsoft Graph API integration — two-way sync, read status, folders, attachments, and calendar — all from one web interface.